Viaterra 2nd Skin Balaclava

CRITERIA:
Covers ViaTerra Riding Apparel for the original owner against defects in materials and workmanship for 12 months.
Applies only to purchases made directly from viaterragear.com, amazon or authorized dealers.
Proof of purchase (invoice or order ID) is required, unless the product has been registered for warranty.
POSSIBLE RESOLUTIONS: If a stitching or material defect is confirmed:

Our first priority is to repair the product.
If repair isn’t possible, we’ll replace it.
If a replacement cannot be arranged, we’ll issue a refund.

WHAT IS NOT COVERED?
Damage resulting from normal wear and tear, accidents, misuse, or improper use.
Fitment and comfort are subjective matters that are not covered under the warranty. The customer is strongly advised to carefully consider these factors before making a purchase and refer to the fitment instructions and video provided by ViaTerra.
Fabric pilling, thinning, stretching, colour fading or the natural breakdown of colors and materials over time, degradation of plastic fittings, velcro, or leather due to environmental exposure (moisture, UV, sunlight, etc.).
Zippers getting stuck due to dust, dirt, or lack of maintenance — regular cleaning and lubrication are recommended.
Avoid contact between the hard Velcro and fabric as this can cause fraying.
Any incidental or consequential damage to person or property.
Additional shipping charges for international customers.

Shipping & Delivery – Quick Summary

• Shipping Coverage: We currently ship across India only.
  
• Order Processing: Orders are usually processed within 2 business days, subject to product availability.
  
• Delivery Partners: We work with trusted courier services like Delhivery, BlueDart, India Post, and others.
  
• Delivery Timeline: Estimated delivery time is shown at checkout and may vary based on location and courier performance.
  
• Shipping Charges: Calculated at checkout based on order weight, shipping method, and destination.
  
• Order Tracking: Tracking details are shared via email once your order is shipped.
  
• Delivery Support: For delays or delivery issues, contact 📞 +91 - 8867344145 support@motodrift.co.in.
  
• Policy Updates: Shipping policies may be updated periodically without prior notice.
  

By placing an order, you agree to Motodrift’s Shipping & Delivery Policy.